St Albans School of Languages
35 Market Place
St Albans
Tel: 01727 838980


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Cancellation policy

English language courses:

If you cancel before the course starts, and let us know in writing a week or more before the start of the course, we will refund what you have paid, less £50 for administration costs and any bank charges we have to pay to return the money to you. If you cancel less than a week before the course starts we will refund half (50%) of what you have paid. There will be no refund once you have started the course.

In the unlikely event that we have to cancel the course we will refund all your money, including bank charges.

If you experience travel delays please contact us as soon as possible. If you arrive late and do not contact us there will be no refund for the days missed.

If you are coming to us on a Student Visa and for any reason the visa is refused or you are refused entry to the UK, we will refund full payment less £100 administration fee provided you send us the document showing the reason for refusal.

Homestay: Where we have arranged for you to stay with a homestay family, please do not embarrass us or family by trying to make a private arrangement with the family. All arrangements have to be made through the school.

One-to-one tuition: If you cancel less than 48 hours (two days) before the start of the class you will have to pay for the class in full.

Updated 12/04/2017

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